Privacy Policy

1. Information We Collect

When you use our website or submit an inquiry, we may collect the following information:

• Name, email address, and phone number
• Shopify store URL and project details
• Budget and timeline preferences
• Files and documents you upload through our client portal
• Messages sent through our portal messaging system
• Usage data such as pages visited, time on site, and referral source

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiry and provide a project proposal
• Deliver the services you've engaged us for
• Communicate with you about your project via email and our portal
• Process payments through our payment provider (Stripe)
• Improve our website and services
• Send you relevant updates about your project status

3. Data Sharing

We do not sell your personal information. We may share data with trusted third-party services that help us operate our business:

• Stripe — for payment processing
• Clerk — for authentication and account management
• Vercel — for website hosting and file storage
• Google Analytics — for website usage analytics
• Gmail — for email communications

4. Data Security

We take reasonable measures to protect your information. All data is transmitted over HTTPS. Files are stored securely. Payment information is handled entirely by Stripe and never touches our servers.

5. Cookies

We use essential cookies for authentication and site functionality. We also use analytics cookies (Google Analytics) to understand how visitors use our site. You can disable cookies in your browser settings at any time.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time
• Request a copy of your data in a portable format

7. Contact

If you have questions about this privacy policy or your data, contact us at hello@shopterio.com.